Our audits look at how your website is working, and where you might be able to make improvements.
We test:
Are you online? We will regularly check that your site is online.
We have found that sites, even though they have an uptime guarantee, can go down without you knowing about it.
If we find there is an issue we will let you know and send you instructions and data to send to your website host.
Even if everything is alright, we will still keep you informed so that you can have peace of mind.
A friend, who runs a small Auckland business, reached out to us, saying he wasn't receiving as many emails as usual. We ran some initial website checks and found nothing wrong with his site.
To investigate further, we set up Ping testing on his website. After only a week, it became apparent that his website was going down every day (showing a 404 or 403 error), sometimes for hours.
When we checked his internet provider they guaranteed that all websites hosted through them would be working for at least 95% of the time.
We sent our friend a report with dates and times his site was down that for him to send to the service provider. They were unaware of the issue but resolved it immediately.
Our friend's email traffic returned to normal, and since then, he's had no more downtime and business has returned to normal.